Assistance Intake

P.O. Box 743
680 W. Main Street
HOPE Ministry Center
Wytheville, Virginia 24382

Toll Free: (877) 818-8680
Phone: (276) 228-6280
Fax: (276) 228-0508
Email: hope@wythehope.org

A HUD-certified housing counseling agency

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Assistance Intake Process

STEP 1

Meet with HOPE staff for intake session and to determine eligibility. You may submit a request for assistance by visiting the HOPE office located in the HOPE Ministry Center, 680 W. Main Street, Wytheville, or:

If you live in the counties of Wythe, Bland or Smyth, call 228-6280, Ext. 256, or toll free 877-818-8680, Ext. 256.

If you live in the counties of Carroll or Grayson or the city of Galax, call 228-6280, Ext. 212, or toll free 877-828-8680, Ext. 212.

REQUESTS FOR ASSISTANCE WILL ONLY BE ACCEPTED DURING THE FOLLOWING HOURS:

Monday through Thursday, 9:00 a.m. to 12:00 noon and 1:00 p.m. to 3:00 p.m.
Friday, 9:00 a.m. to 12:00 noon

STEP 2

If it is determined that you meet the minimum eligibility requirements for one or more of HOPE’s assistance programs, be advised that:

	Eligibility does not guarantee that you will receive financial assistance from HOPE.
	You will be required to verify the information you have reported to us before financial assistance is provided. If you are unable to present verifying documentation, you will be determined ineligible for financial assistance.

STEP 3

Bring the following required documentation to your appointment with the housing counselor:

We Need	Item
¨	Driver’s license or state issued photo ID for all household members over 18 years old.
¨	Social Security card for all household members.
¨	Verification of employment for all household members currently employed.
¨	Verification of all household benefits you receive: ¨ Food stamps ¨ TANF ¨ Child support ¨ Unemployment benefits ¨ Social Security retirement ¨ SSI ¨ Social Security disability ¨ VA retirement/disability benefits ¨ Short-term/long-term disability insurance benefits ¨ Other benefits documentation as determined
¨	Pay or quit notice from landlord or court summons for eviction.
¨	Statement from landlord of deposit and first month's rent amounts needed.
¨	Signed Lease/Rental Agreement.
¨	Most recent statement from your mortgage company.
¨	Most recent utility bill termination notice.
¨	Written verification of utility deposit amounts needed.
¨	Proof of job layoff or reduced hours at work - written statement from employer or from VEC office.
¨	Proof of illness/injury which caused the primary wage earner to miss work (doctor’s excuse, statement from employer, etc.)
¨	Proof of exhaustion of unemployment benefits – written statement from VEC.
¨	Proof that you are in the process of applying for disability benefits – written statement from Social Security.
¨	Proof of homelessness – written verification from shelter.
¨	Other documentation as determined.

It is important that you comply with all requests of the Housing Counselor. Additional forms, documentation or actions may be required.

Send email to hope@wythehope.org with questions or comments about this web site.
Copyright © 2010 Helping Overcome Poverty's Existence, Inc.
(Not affiliated with any entity utilizing the unincorporated name.)
Last modified: 8/18/2010